Terms and Conditions

Runergy Running App

Version 2.0 – Horw, June 2026

1. Scope of Application

These Terms of Use apply to the use of the “Runergy” mobile application (hereinafter the “App”) provided by Runergy, owned by Martin Lang, Kantonsstrasse 110, 6048 Horw, Switzerland (hereinafter the “Provider”). They apply regardless of whether the use is free of charge or subject to a fee.
By installing and using the app, the user (hereinafter “User”) agrees to these Terms of Use. There is no entitlement to access the app; the provider may reject registrations without providing a reason.
The app is available both as a free version (basic version) and as a paid version (subscription model). Downloading the app from the Apple App Store or Google Play Store is always free.
Through the Runergy app, properly registered users can generate a personalized training plan. Users can create individual profiles, access content available in the app, and use the additional free and paid features as they become available.
The app is intended for users 16 years of age and older. Users under 16 may use the app only with the express consent of a parent or guardian. Users under 18 may purchase paid subscriptions only with the consent of a legal guardian.
The Provider reserves the right to amend these Terms of Use at any time. Users will be notified of any material changes via email. The most current version is available in the app and at www.runergy.ch. Continued use of the app after the amended terms take effect constitutes acceptance.

2. Scope of Work

The Runergy app offers the following core features:
Creation and management of personalized training plans
GPS-based tracking of running activities (route, pace, distance, elevation profile)
Evaluation and analysis of running data
Progress tracking and training history
To use GPS tracking, the app requires permission to access your device’s location. Without this permission, GPS features will not be available. Users are responsible for ensuring that their device meets the technical requirements necessary to use the app.
The right to use certain features is subject to the provider’s technical and operational capabilities. The content and scope of the features available at any given time are determined by the contractual agreements and the current version of the app
The Provider reserves the right to expand, improve, or modify the app’s features at any time, or to discontinue them, taking due account of users’ interests

3. Health Requirements

Users participate in the training programs offered by the Runergy app at their own risk.
A prerequisite for using the app is good overall health. If users are aware of any pre-existing conditions or injuries, they must seek medical advice before using the suggested workouts. This applies in particular to:
Cardiovascular diseases
Spinal and/or joint problems
other health limitations that affect athletic performance
If users have any doubts about their own health, they are required to seek medical advice before beginning a training session and to have their individual fitness for the suggested training programs assessed.
The provider assumes no responsibility for damages resulting from failure to follow these health guidelines.

4. Registration and User Account

Use of the app requires the creation of a user account with a valid email address and a password. Registration is free of charge.
The user is obligated to provide truthful and complete information during registration and to always keep this information up to date. Changes must be made immediately in the app settings or reported via email to info@runergy.ch.
Login credentials must be treated confidentially and protected from unauthorized access by third parties. If misuse is suspected, the provider must be notified immediately. Users are liable for all activities carried out under their login credentials in accordance with legal provisions.
Only one user account is permitted per person. The provider reserves the right to delete multiple accounts without prior notice.
The user account is non-transferable.

5. Subscription Terms

By purchasing a subscription within the Runergy app, you agree to the following terms:

Billing and Payments

All subscription payments are processed securely through the Apple App Store or Google Play Store. You authorize the respective platform to charge your chosen payment method for the applicable subscription fees and any associated taxes in accordance with their billing terms.

Automatic Renewals

Unless canceled, all subscriptions automatically renew at the end of each billing cycle (monthly or annually, depending on your selection). You acknowledge and agree that renewal charges will be automatically processed unless you cancel your subscription at least 24 hours prior to the renewal date.

Managing Your Subscription

Subscriptions must be managed or canceled directly through your App Store or Play Store account settings. Deleting the Runergy app, signing out, or uninstalling the app does not cancel an active subscription. You remain responsible for any charges that accrue prior to the cancellation taking effect.

Pricing Changes

Runergy reserves the right to modify subscription pricing or features at any time. If prices increase, we will notify you in advance through the App Store or Play Store in accordance with platform policies. Continued use of the subscription after a price change constitutes your agreement to the new pricing.

Platform Control

All billing, renewals, and refunds for subscriptions purchased via the Apple App Store or Google Play Store are managed directly by those platforms. Runergy does not have access to, nor control over, individual user billing accounts or payment details.

Subscription Refund and Cancellation Policy

All Sales Are Final

All subscription purchases made through the Runergy app are final and non-refundable, except where required by applicable law or platform policy. Because payments are processed through Apple or Google, Runergy cannot issue direct refunds.

Refund Requests

If you believe you are eligible for a refund, submit the request directly through the platform where you made your purchase:

Apple App Store: Report a Problem
Google Play Store: Request a Refund

No Partial Refunds or Credits

Runergy does not provide partial refunds or credits for unused time, early cancellation, or periods of inactivity.

User Responsibility

You are solely responsible for managing your subscription, ensuring timely cancellation if you choose to discontinue service, and maintaining valid payment information. Failure to cancel before renewal constitutes your acceptance of the renewed billing period.

Chargebacks and Disputes

By subscribing, you agree not to initiate chargebacks for valid transactions. Any disputes must first be addressed through Runergy’s customer support team. If unresolved, disputes will be handled through binding arbitration as outlined in the Dispute Resolution section of these Terms.

End User License Agreement (EULA): These Terms of Use constitute the End User License Agreement (EULA) for the Runergy App. (EULA)

6. Right of Withdrawal

Users who have their habitual residence in Switzerland and enter into a paid subscription via distance selling may cancel it within 14 days of the contract’s conclusion, provided that the digital service has not yet begun (Art. 40a ff. OR).
Since the paid subscription contract is concluded with the respective app store operator (Apple or Google) and not directly with Runergy, the cancellation must be carried out directly through the respective provider. The cancellation procedure is governed by the guidelines of the Apple App Store or Google Play Store.
The right of withdrawal expires upon the user’s express consent to the immediate commencement of the digital service before the expiration of the withdrawal period.

7. Rights of Use and Prohibited Activities

The Provider grants the User a non-exclusive, non-transferable, and revocable right to use the App for personal, non-commercial purposes.
Any commercial use of the app—in particular, offering, advertising, or distributing content, products, or services via the app, as well as collecting user data for commercial purposes—is prohibited without the provider’s express written consent.
The following actions are expressly prohibited:
Reverse engineering, decompiling, or disassembling the app
Commercial redistribution or exploitation of the App or App content
Manipulation or misuse of GPS data and training data
Use of automated scripts, bots, or other technical means to retrieve or process App content
Posting, distributing, or promoting content that is illegal, offensive, or infringing on the rights of third parties
Use of the app in a manner that impairs technical operation or places an excessive load on the provider’s systems
If users become aware of violations of these terms or other instances of misuse, they must be reported immediately to info@runergy.ch.

8. GPS Tracking and Health Data

The app collects location data (GPS) while recording a run. This data is used to calculate distance, pace, and elevation profile
Health and fitness data (e.g., running distance, workout history) is processed solely for the purpose of providing the app’s features and will not be shared with third parties without consent.
Detailed information on the processing of personal data can be found in the app’s privacy policy, which is an integral part of these Terms of Use.
Location access can be revoked at any time in the device’s system settings. This will result in limited GPS functionality.

9. Privacy Policy

Runergy processes personal data in accordance with the revised Swiss Data Protection Act (revDSG / nDSG, in effect since September 1, 2023).
The data controller is: Runergy, Martin Lang, Kantonsstrasse 110, 6048 Horw, info@runergy.ch.
Only data necessary for the operation of the app and the provision of the agreed services is collected and processed. This includes, in particular:
Account details (name, email address)
Location and GPS data during run tracking
Training and activity data
Device information (operating system, app version)
The provider is entitled to disclose necessary data to contracted third parties (e.g., hosting service providers) to the extent required for the fulfillment of the contract.
Under the revDSG, users have the right to access, rectify, erase, restrict processing, and the right to data portability. Requests should be directed to info@runergy.ch.
The full privacy policy is available in the app and at www.runergy.ch.

10. Content and Intellectual Property

All content within the app—including text, graphics, logos, software, training plans, and databases—is protected by copyright and is the property of Runergy or licensed third parties.
Content provided by third parties is identified as such. The Provider does not verify third-party content for completeness, accuracy, or legality and assumes no liability for it.
Reproduction, distribution, or public disclosure of app content without the Provider’s express written permission is prohibited.
By using the app, users do not acquire any ownership or licensing rights to the app content.

11. Availability and Updates

The Provider strives to ensure the App is available with as few interruptions as possible but does not guarantee uninterrupted operation. Technical issues (e.g., server outages, network problems, hardware or software errors) may result in temporary limitations.
Maintenance work may temporarily limit the app’s availability. The provider will notify users in advance whenever possible.
Updates may include new features or modify existing ones. Continued use of the app following an update constitutes acceptance of the associated changes.

12. Liability

The liability of Runergy, its legal representatives, and vicarious agents is limited to cases of willful misconduct and gross negligence. Liability for slight negligence, consequential damages, and lost profits is excluded.
Excluded from this exclusion of liability are damages resulting from injury to life, limb, or health. In such cases, the Provider is liable in accordance with the mandatory statutory provisions of the Swiss Code of Obligations (OR).
The Provider assumes no liability for damages arising from the use of the app in connection with training activities, provided that such damages are attributable to failure to observe the health instructions set forth in Section 3.
No guarantee is provided regarding the availability, accuracy, or completeness of the GPS data, as these depend on external factors (satellite signal, device hardware).
The Provider is not liable for data loss attributable to technical errors, device changes, or uninstallation of the app.

13. Account Suspension and Termination

The user may delete their user account at any time in the app settings. All rights of use terminate upon account deletion.
The Provider is entitled to temporarily or permanently suspend user accounts in the event of a violation of these Terms of Use or in the event of misuse. Users will be notified of a suspension via email.
Upon expiration of a temporary suspension, access will be reactivated and the user will be notified via email. Permanently suspended accounts cannot be restored; affected individuals may not re-register.
In the event of suspension or deletion for good cause, there is no entitlement to a refund of subscription fees already paid.

14. Dispute Resolution

The provider is generally neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
In the event of a dispute, consumers may contact the cantonal arbitration authority or the relevant consumer organization. Information on this is available from the Canton of Lucerne.

15. Governing Law and Jurisdiction

These Terms of Use are governed exclusively by Swiss law, excluding any conflict-of-laws provisions.
The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms of Use is Horw, Canton of Lucerne, Switzerland. Mandatory places of jurisdiction under Swiss law (e.g., the consumer’s place of residence pursuant to the Swiss Civil Procedure Code) remain reserved).

16. Final Provisions

If any provision of these Terms of Use is or becomes invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a provision that most closely approximates the economic purpose of the original provision.
These Terms and Conditions apply in addition to the general terms and conditions of the Apple App Store or Google Play Store.
There are no oral side agreements. Any amendments to these Terms of Use must be made in writing.

Contact

Runergy

Owner: Martin Lang

Kantonsstrasse 110, 6048 Horw, Switzerland

Email: info@runergy.ch

Website: www.runergy.ch

Horw, June 2026 | Runergy